Practice Growth
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How To Keep Patients Coming Back to Your Clinic
Did you know it typically costs around 5 times more to attract a new patient than to retain an existing one?
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How to Ask Patients for Reviews in Four Steps
As a doctor or medical practitioner, your reputation is everything. Before patients entrust you with their health, it’s likely they’ll first want to find out a little more about you—and reviews are usually the first place they’ll look.
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Ten Things You Can’t Learn In Business School
Business schools teach you the importance of planning, strategizing, making intelligent choices and investing your money the right way. But, running a successful business requires more than just technical skills.
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An Introduction to Online Reputation Management for Doctors
While not necessarily a new concept, reputation management has never been more important for doctors and surgeons.
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5 Creative Ways to Increase Patient Satisfaction
What counts as a positive patient experience? One study revealed that half of patients expect customer service treatment comparable to that in retail. They look forward to a comfortable environment where they feel understood and have an overall positive experience with the medical team and support and administrative members.
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Why Is It Important to Have a Reputation Management Policy for Medical Practices?
For those in the medical field, it's not an exaggeration to say that your reputation is everything, especially in today's world. It takes years to build a good reputation — and a single mistake to ruin it.
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What Does Online Reputation Management Include?
Online reputation management is a bit of a buzzword that gets thrown around by marketing professionals, but if you’re new to the concept, you’re probably wondering “what does online reputation management include?”
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Building a Patient Experience Strategic Plan
It takes a lot more than good patient care to build a successful medical practice. In today’s competitive environment, high patient retention and practice growth can only be achieved with exceptional service that’s sure to keep patients coming back.
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How to Increase Patient Referrals and Grow Your Practice
Looking to grow your medical practice? Referrals are one of the most effective ways to attract new patients to your clinic for one reason—they establish trust.
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How to Start a Medical Spa in California
The med spa industry is booming in California, and if you’re thinking of getting involved in this growing market, first, you’ll need to know how to start a medical spa.
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Generating Plastic Surgery Leads in a Few Steps
If you run a plastic surgery clinic and want to find more customers, forget about intrusive cold calling, costly mail outs or hard-to-measure magazine advertisements—online lead generation is the fastest and most effective way to find more customers. Read more here.